Tag Archives: customer behavior
Marketing from the Grocery Aisles: Where Did it Come From?
Last Saturday, while strolling through the produce aisles at Fred Meyer, I paused to examine the locally-grown fruits, which was on sale, I commented to a woman, picking out pears, that the previous week I’d purchased the peaches. While they were slightly overripe, the taste was amazing. She smiled, commenting she’d purchased a box of […]
Metrics Can’t Make Up for Experience
A few weeks ago, I interviewed with a large company in downtown Seattle. I’d done research on the company and its offerings, studied their current site, watched a couple of their training videos, and wrote a series of questions to root out information about the position, overseeing an aspect of their customer outreach. I was […]
Marketing From the Grocery Aisle: What You Walk on Matters
Type of flooring affects buying behavior Martin Lindstrom, author of Brandwashed: Tricks Companies Use to Manipulated Our Minds and Persuade Us to Buy, recently wrote in TIME magazine about how using upscale parquet-like floor tiles creates a clickety-clack sound when customers pushed their shopping carts over it.1As a result, the speed in which shoppers scurried […]
Marketing From the Grocery Aisle: Why Grocery Stores
Anyone who’s heard me speak knows I routinely resort to analogies; one of my favorites is grocery stores. I’m fascinated with the operation of grocery stores and feel understanding how they attract and appeal to a spectrum of customers is fundamental to identifying and tackling many marketing challenges. This is the first of many articles […]
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